Returns & Exchanges
At St. Croix Rods Factory Store, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return unworn and unwashed apparel items within 30 days of delivery for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the packing slip is included inside.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous shipping marks.
Drop Off and Refund
Drop off your package at any authorized carrier location; once received and inspected at our facility, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing